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Privacy Policy

Last updated: February 17, 2026  •  Effective immediately

COPPA Compliant HIPAA Aware No Tracking Cookies Data Never Sold
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Introduction

Watson Speech & Language Services ("we," "our," or "us") is committed to protecting the privacy of our clients, including children. This Privacy Policy explains how we collect, use, store, and protect personal information through our website at watsonspeechandlanguage.net.

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Information We Collect

When you use our contact form or download resources, we may collect:

  • Parent/Guardian Information: Name, email address, phone number, preferred contact method
  • Child Information: Child's name and age
  • Communication Content: Messages you send through our contact form
  • Technical Information: IP address (for security and rate-limiting purposes only)
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COPPA Compliance (Children's Online Privacy Protection Act)

We take children's privacy seriously. Our services are directed toward parents and guardians of children who may need speech and language therapy.

  • ✓We do not collect personal information directly from children under 13.
  • ✓All information about children is collected from their parent or legal guardian.
  • ✓We require explicit parental consent before collecting any child-related information.
  • ✓Parents may review, request deletion of, or refuse further collection of their child's information by contacting us.
  • ✓We do not condition a child's participation in activities on disclosure of more personal information than is reasonably necessary.
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HIPAA Compliance (Health Insurance Portability and Accountability Act)

As a healthcare provider, we comply with HIPAA regulations regarding Protected Health Information (PHI):

  • ✓Information submitted through our website contact form is treated as a general inquiry, not as PHI under HIPAA.
  • ✓Clinical records and treatment information are maintained separately and in compliance with HIPAA requirements.
  • ✓We implement administrative, physical, and technical safeguards to protect any health-related information.
  • ✓We will never sell, share, or disclose health information without proper authorization.
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How We Use Your Information

We use the information collected to:

  • Respond to your inquiries and schedule consultations
  • Send requested resources (such as our speech development milestones guide)
  • Provide speech and language therapy services
  • Communicate about appointments and services
  • Improve our website and services
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Data Storage and Security

  • Personal data is stored securely with encryption in transit (SSL/TLS).
  • Access to personal data is restricted to authorized personnel only.
  • We use industry-standard security measures including secure password hashing, CSRF protection, and Content Security Policy headers.
  • All admin access to personal data is logged for audit purposes.
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Data Retention

  • Contact form submissions: Retained for up to 2 years, then securely deleted.
  • Lead capture (email sign-ups): Retained until you unsubscribe or request deletion.
  • Clinical records: Retained in accordance with state and federal healthcare record retention requirements.
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Your Rights

You have the right to:

  • Request access to the personal information we hold about you or your child
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for data collection at any time
  • Opt out of marketing communications
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Cookies

Our website uses only essential cookies necessary for basic site functionality. We do not use tracking cookies, advertising cookies, or third-party analytics that track individual users.

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Third-Party Services

  • Google Maps: To display our office location.
  • Google Fonts: For typography. Google's privacy policy applies.
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Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

watsonjslp@
watsonspeechandlanguage.net (508) 237-6643
4 Dundee Circle,
Harwich, MA 02645
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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

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